Why does the shop down the street have more customers than you?
Because they have more Google reviews. When somebody searches Google for what you sell, review count and rating are among the things Google weighs in local results. We fix that — passively, at your counter, on your tables, on every takeout box.
Volume beats rating. Almost every time.
Not because their pizza (or haircut, or oil change, or spa treatment) is better. Because recency and volume both matter: a profile with many recent reviews reads as more current than one with a handful of old ones.
Illustrative example, not a specific business. The pattern is real; the numbers demonstrate it.
One tap. No app, no login, no friction.
We install
Branded tap cards, a counter stand, table stickers, a window decal and takeout-box labels — placed where your customers already are. About twenty minutes, and we do it in person.
Your team asks
We train your staff on one neutral line and leave it written on a card by the register. That's the whole mechanism, and it's the part nearly every business skips.
Customers tap
Their own phone, their own words. One tap opens your review page — Google, Yelp, OpenTable, wherever matters. We track your count and your ranking every month.
Why this works isn't complicated. Most businesses never ask. People leave reviews far more often when someone actually asks them. Going from "we never ask" to "we ask everyone" is the entire product — the hardware just removes every excuse not to.
We don't screen your customers. Ever.
Here's how a lot of review companies work, and they don't put it on the front page. They ask your customer "how did we do?" first. Happy ones get sent to Google. Unhappy ones get quietly routed to a private form nobody sees.
It's called review gating. Google bans it outright — the policy prohibits businesses that "discourage or prohibit negative reviews, or selectively solicit positive reviews." When Google catches it they don't just delete the reviews. They can put a public banner on your profile telling your customers that fake reviews were removed. Every prospect who looks you up sees it.
We don't do it, and we won't build it for you. Every one of your customers sees the same card and the same page. If something's going wrong in your shop you'll hear about it in public — and honestly, that's the point. You can't fix what nobody tells you.
We also don't offer discounts, freebies or anything else in exchange for a review, and we won't set review quotas for your staff. Google prohibits both, and the second has been explicitly banned since April 2026.
Premium hardware. Not just a subscription.
Every install includes physical branded cards and stickers at every touchpoint. You can also buy the pieces on their own — custom-printed with your logo and colors, encoded to your review page, ready out of the box.
The Digy Card
A custom NFC tap card that carries your business in one tap — review page, contact card, website or menu. CR80 credit-card size with an embedded NTAG215 chip. Two finishes: matte navy with metallic gold, or champagne gold with matte black. You choose where it points, and we can re-point it later without reprinting.
From $49 · volume pricing available
Ask about the cardThe Naples Tap Stand
A weighted countertop stand with tap and scan built in. Sits by the register and does the asking when your staff is slammed. Custom-printed with your business name and colors, powered by NaplesReviews.
$50 each · 2 for $85
Order a standNaplesReviews is an independent company. Our products are not affiliated with, sponsored by, or endorsed by Google, Yelp, OpenTable, TripAdvisor, Facebook or Angi.
What you're actually choosing between.
| NaplesReviews | Review software | Filtering vendors | |
|---|---|---|---|
| Typical cost | $79–$249/mo | $300–$600/mo | Varies |
| Who does the work | We do | You do | Varies |
| Contract | Monthly, 7 days' notice | Usually annual | Varies |
| Physical install | Yes, in person | None | Shipped to you |
| Platforms covered | Six | Varies by vendor | Varies by vendor |
| Screens your customers | Never | Varies | That's the product |
| Support | A person in Naples | Another time zone |
Scroll the table sideways to see every column →
Competitor pricing is a general range from publicly reported figures and is not confirmed by any named company.
Four tiers. No long-term contract.
Monthly service cancels any time with 7 days' written notice. You keep your hardware either way. Our full Terms & Refund Policy are published — read them before you book, not after.
Starter
$349 one-time · DIY- 3 premium NFC cards
- Google Business Profile audit
- Single destination
- Setup docs + 30-min training call
- No monthly reporting
- No 90-day guarantee on this tier
Growth
$79/mo + $459 setup- 3 cards, counter stand, 3 table stickers
- Window decal + 500 takeout labels
- Google, Yelp and OpenTable routing
- Social and website routing
- Monthly report with rank tracking
- Free replacement stickers, 12 months
- 90-day guarantee included
Concierge
$249/mo + $1,499 setup- Everything in Growth
- 10 cards, 10 stickers, 2 decals, 1,000 labels
- Custom-branded card design
- Custom landing page
- Weekly profile posts + Q&A
- We respond to every review
- Monthly video walkthrough
- 90-day guarantee included
Studio
$1,197/mo + $1,997 setup- Everything in Concierge
- 8 social posts a month, written and scheduled
- One on-site photo/video shoot per quarter
- 2 website content updates a month
- Work beyond these amounts at $125/hr
- 90-day guarantee included
15 reviews in 90 days, or your setup fee back.
Serve at least 100 customers a month, keep your touchpoints visible, and use the system the way we train your team — and your review profiles will receive 15 or more new customer reviews within 90 days. If they don't, we refund your setup fee in full.
What we need from you
- Your business serves 100+ customers a month. We confirm this together before you sign. If you're under, we'll tell you straight and price you differently rather than sell you something that can't work.
- Cards, stickers and decals stay visible and undamaged. If one goes missing, tell us — replacements are free.
- We keep Google Business Profile Manager access for the full 90 days so we can do the work and count the results. You stay the owner and can revoke it any time — but revoking during the 90 days ends the guarantee, because we can no longer do the work or count the result.
- Nobody on your team offers anything in exchange for a review. That's a Google policy violation, and it voids a lot more than our guarantee.
How we count
A qualifying review comes from a real customer, posted to a profile we set up, within the 90-day period. We evaluate on day 97 — seven days after the period closes — so a review posted on day 89 still counts if it's still live. Refund requests within 30 days of that evaluation date.
Applies to Growth, Concierge and Studio. Refund covers the setup fee. Monthly service fees already paid are not refunded, and monthly service cancels any time with 7 days' notice.
Recent builds for Naples businesses.
Every card custom-printed to the client’s brand, encoded to their destination, and installed in person.
NaplesReviews is an independent company and is not affiliated with, sponsored by, or endorsed by Google, Yelp, OpenTable, TripAdvisor, Facebook or Angi.
The things people actually ask.
Is this against Google's rules?
Not as we run it — but Google decides, not us. Google's policies prohibit, among other things, offering incentives for reviews, screening customers by sentiment before asking, and pressuring people on your premises. Our method uses none of them. A customer chooses to tap, on their own phone, on their own time, and the ask is neutral — "good or bad, we'd like to hear it."
Google's own guidance tells businesses they can ask customers to visit a review link or scan a QR code. Our method is built around that guidance. Google enforces its policies at its own discretion and can act on any profile, and we can't indemnify you against that.
We're not affiliated with Google and we don't speak for them. What we can tell you is what we do and don't do, and we've put it in writing above.
Do I own the cards and stickers if I cancel?
Yes. The hardware is yours from the day it's installed.
The one thing to understand: your cards point at a redirect we manage, so we can change where they send people without reprinting anything. If you cancel, we hand over your redirect destinations and keep them pointed at your Google profile for 12 months at no charge. Your cards don't become paperweights because you left.
What exactly can you see with Manager access to my Google profile?
Manager access lets us post updates, respond to reviews, answer Q&A, and read your performance data. It does not let us transfer ownership, remove you, or delete the profile. You remain the owner and can remove our access from your Google account in about thirty seconds, any time, without telling us first. One caveat, stated plainly: if you remove it during a 90-day guarantee period, the guarantee ends with it.
What happens in the off-season?
Naples empties out from about May through October, and any honest review company should tell you that up front. Your review volume follows your customer volume — that's arithmetic, not a service problem.
It's also the argument for installing now rather than in January. Reviews you collect during season keep working all summer, and shoppers weigh recent reviews most heavily — so arriving at May with a deep, current profile is worth more than starting one in November.
Am I locked in?
No long-term contract. Our Terms & Refund Policy are published and you should read them before you book. Monthly service cancels with 7 days' written notice, no penalty and no termination fee.
What if it doesn't work?
If you qualify for the guarantee and your profiles don't receive 15 reviews in 90 days, you get your setup fee back. Beyond that: we'd rather tell you on the first call that you're not a fit than take your money and miss. If your business serves twenty customers a month, this product cannot work for you, and we'll say so.
Free profile audit. No pitch.
Tell us your business and we'll send back a one-page read on your Google profile — review count, star average, recency, and how you stack up against the three competitors you care about. Yours to keep whether or not you ever hire us.
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